Terms of Service

These terms are an agreement between KriyaCore (“KriyaCore”, “we”, “us”) and the gym or fitness business that uses KriyaCore (“the gym”, “you”). By accepting them, or by using KriyaCore, you agree to them on behalf of your business.

They sit alongside our Data Processing Agreement, which covers how we handle your members’ and staff’s personal data, and our Refund & Cancellation Policy.

1. The service

KriyaCore is software for running a gym: members, memberships and billing, attendance, staff, expenses, reminders and messaging, and optional connection to a face-recognition entry terminal. We provide it online at kriyacore.in. We set up your gym’s account and its first owner login; you create and manage logins for your own staff.

2. Plans and payment

Plan	Price	Includes
Starter	Free	50 members, 2 staff accounts, Dashboard & billing
Growth	₹1,400 / mo	200 members, 10 staff accounts, Dashboard & billing, Attendance tracking, Notifications, CSV export, Custom brand colour
Pro	₹2,500 / mo	Unlimited members, Unlimited staff, Dashboard & billing, Attendance tracking, Notifications, Automated reminders, WhatsApp messaging, CSV export, Custom brand colour, Logo upload

• Paid plans are paid in advance for the period you choose, by bank transfer to the account details we give you. Your plan starts, or is renewed, once we receive the payment.
• Your plan runs until its end date. That date is the last day you have paid for.
• If a paid plan is not renewed, your account moves to the features of the free Starter plan. None of your data is deleted: you can still sign in and see your members, billing and history, and everything comes back when you renew.
• We may change our prices. We will tell you at least 30 days before a change, and it applies from your next renewal, never to a period you have already paid for.

3. Cancelling

You can cancel at any time by emailing info@kriyacore.in. Your plan keeps running until the end of the period you have paid for. We do not refund unused time. The details, including what happens to your data afterwards, are in the Refund & Cancellation Policy.

4. Your data

• Your gym’s data belongs to you. That includes your members, staff, billing, attendance and expense records.
• We use it only to provide KriyaCore to you, as set out in the Data Processing Agreement. We do not sell it, and we do not use it for advertising.
• You can export your members, billing and expense records from inside KriyaCore whenever your plan includes CSV export, and we will send you a full export on request when you leave.

5. Your responsibilities

• Keep your logins safe, give staff only the access they need, and remove staff who leave. We strongly recommend turning on two-factor sign-in for every owner account.
• You decide what personal data you record about your members and staff, so under India’s Digital Personal Data Protection Act, 2023 you are the Data Fiduciary for it. You are responsible for telling your members what you collect and getting any consent the law requires, including a parent’s or guardian’s consent for members under 18 and explicit consent before enrolling anyone in Face ID. We provide a ready-made member notice and consent form inside KriyaCore to help.
• Only send WhatsApp messages or emails through KriyaCore to people who have agreed to receive them, and keep them relevant to their membership. You are responsible for what you send.
• Do not use KriyaCore for anything unlawful, try to reach other gyms’ data, probe or overload the service, or resell it without our written agreement.

6. Suspension

We may pause your account if it is being used in breach of these terms, to protect other gyms or your members, or where the law requires it. Unless it is urgent or we are not allowed to, we will email you first and give you a chance to put things right. While an account is paused, its logins are switched off; members already enrolled in Face ID can still enter the building.

7. Availability and support

We work to keep KriyaCore running and your data safe, but we do not guarantee that it will always be available or free of errors. We may need to take it offline for maintenance, which we will try to do outside gym hours and announce in advance where we can. Support is by email at info@kriyacore.in.

We may improve, change or remove features. If we remove a feature that is part of your paid plan, we will tell you in advance.

8. Liability

• KriyaCore is a record-keeping tool. Decisions about your members, such as whether to let someone in, renew or chase a payment, remain yours.
• We are not liable for indirect or consequential losses, such as lost profit, lost business or lost goodwill.
• Our total liability to you for anything arising from KriyaCore is limited to the fees you paid us in the 12 months before the event that caused the claim.
• Nothing in these terms limits liability that cannot be limited under Indian law.

9. Changes to these terms

If we change these terms in a way that matters, we will tell you by email or inside KriyaCore at least 30 days before the change takes effect, and ask the gym’s owner to accept the new version. Each version shows its number and effective date at the top.

10. Law and disputes

These terms are governed by the laws of India. If a dispute cannot be settled by talking to us first, the courts at Kolkata, West Bengal have exclusive jurisdiction.

11. Contact

Questions about these terms: info@kriyacore.in.